ITIL-5-Foundation최신덤프문제보기, ITIL-5-Foundation인증덤프샘플체험
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ITIL ITIL-5-Foundation덤프구매에 관심이 있는데 선뜻 구매결정을 하지 못하는 분이라면 사이트에 있는 demo를 다운받아 보시면ITIL ITIL-5-Foundation시험패스에 믿음이 생길것입니다. ITIL ITIL-5-Foundation덤프는 시험문제변경에 따라 업데이트하여 항상 가장 최선버전이도록 유지하기 위해 최선을 다하고 있습니다.
ITIL ITIL-5-Foundation 시험요강:
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>> ITIL-5-Foundation최신 덤프문제보기 <<
ITIL-5-Foundation인증덤프 샘플체험, ITIL-5-Foundation최고품질 덤프샘플문제 다운
Itcertkr에서는 IT인증시험에 관한 모든 덤프를 제공해드립니다. 우선 시험센터에서 정확한 시험코드를 확인하시고 그 코드와 동일한 코드로 되어있는 덤프를 구매하셔서 덤프에 있는 문제와 답을 기억하시면 시험을 쉽게 패스하실수 있습니다.ITIL-5-Foundation시험은 IT인증시험중에서 많은 인기를 가지고 있는 시험입니다.ITIL-5-Foundation시험을 패스하여 자격증을 취득하시면 취업이나 승진에 많은 가산점이 되어드릴것입니다.
최신 ITIL Foundation Level ITIL-5-Foundation 무료샘플문제 (Q11-Q16):
질문 # 11
A service provider commits to using recyclable components, reducing carbon emissions, and maintaining transparent supply chains.
Which concept does this commitment represent?
- A. Warranty
- B. Sustainability
- C. Utility
- D. User experience
정답:B
설명:
This commitment represents sustainability, so option D is correct. ITIL includes sustainability as one of the important categories of service level and service quality consideration. It refers to the assurance that a product or service meets requirements related to environmental stewardship, social progress, and economic growth.
Examples include responsible sourcing, low carbon footprint, use of recycled or recyclable materials, clean energy, ethical employment practices, and transparent supply chains. Utility is about what the service does.
Warranty is about how well it performs. User experience is about how the user perceives interactions with the service and provider. Since the scenario specifically mentions recyclable components, emissions reduction, and supply chain transparency, it clearly reflects sustainability as defined in ITIL 5.
질문 # 12
Which ITIL concept includes governance, practices, and continual improvement?
- A. The ' value streams and processes ' dimension
- B. The ITIL Value System
- C. The ' focus on value ' ITIL Guiding Principle
- D. The ' deliver ' and ' support ' value chain activities
정답:B
설명:
The ITIL concept that includes governance, practices, and continual improvement is the ITIL Value System, so option A is correct. The Value System is the overarching model that shows how all major ITIL components work together to enable value creation. It includes guiding principles, governance, the value chain, management practices, and continual improvement. This integrated structure helps organizations align strategic direction with operational execution while remaining adaptable and focused on value. The deliver and support activities are only two parts of the value chain, not the whole system. A guiding principle is only one component of the Value System. A dimension is a perspective used to ensure holistic consideration.
Therefore, the only option that fully includes governance, practices, and continual improvement is the ITIL Value System.
질문 # 13
An organization wants to evaluate how well the ' transition ' value chain activity is performing. Which metric would best support this evaluation?
- A. Success rate of releases deployed into the live environment
- B. Percentage of value streams mapped
- C. Average cost per service request
- D. Number of ideas generated for new services
정답:A
설명:
The best metric for evaluating the transition activity is the success rate of releases deployed into the live environment, so option A is correct. Transition is responsible for introducing new or changed products and services into live use with minimal disruption and adequate readiness. A strong success measure is therefore how often releases enter production successfully and perform as intended. The number of ideas generated is more relevant to discover or innovation. Average cost per service request relates more to deliver or service management efficiency. Percentage of value streams mapped is a measurement of analysis maturity, not transition performance. ITIL encourages organizations to select metrics that reflect the actual purpose of each activity. Since transition is about controlled introduction into live environments, release success is a direct and meaningful indicator.
질문 # 14
What is the MAIN purpose of the ' discover ' activity?
- A. To secure and allocate resources efficiently
- B. To maintain and monitor digital products
- C. To align product capabilities with consumer needs and strategy
- D. To develop and test digital productsTo develop and test digital products
정답:C
설명:
The main purpose of the discover activity is to align product capabilities with consumer needs and organizational strategy, so option C is correct. Discover is concerned with understanding the market, stakeholders, opportunities, constraints, and strategic direction before design and build work begins. It helps the organization identify what should be created or improved and why that matters. This includes gathering insights, understanding service consumers, exploring demand, and confirming relevance. Developing and testing products belongs more to build and related activities. Securing resources belongs to acquire.
Maintaining and monitoring products belongs to operate. Discover is valuable because it reduces the risk of building the wrong thing and helps ensure that product and service decisions are grounded in value, context, and strategic fit rather than assumptions alone.
질문 # 15
Which of the following is NOT a success metric of ' discover ' activity?
- A. Stakeholder satisfaction with products and service offerings
- B. Service performance against the agreed SLA targets
- C. Market relevance of the products and service offerings
- D. Strategic fit of the organization ' s products and service offerings
정답:B
질문 # 16
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ITIL인증ITIL-5-Foundation시험에 도전해보려고 없는 시간도 짜내고 거금을 들여 학원을 선택하셨나요? 사실 IT인증시험은 보다 간단한 공부방식으로 준비하시면 시간도 돈도 정력도 적게 들일수 있습니다. 그 방법은 바로Itcertkr의ITIL인증ITIL-5-Foundation시험준비덤프자료를 구매하여 공부하는 것입니다. 문항수도 적고 시험예상문제만 톡톡 집어 정리된 덤프라 시험합격이 한결 쉬워집니다.
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